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Any doubts? Contact us
Phone number: 0422 546572
Opening hours:
Monday - from 4pm to 7.30pm
Tuesday to Saturday - from 09:30 to 12:30 and from 16:00 to 19:30
Write us in chat. We will reply as soon as possible!
Click the chat button on the right bottom of your screen. We will reply as soon as possible, if we are not active we will reply by email.
Do you have a technical problem? Write us by filling out the form below, we will contact you as soon as possible!
FAQ
Check out our most frequently asked questions,
You can find an answer in no time.
We care about your safety! You can pay with PayPal or with your Visa, Mastercard, Maestro and American Express card. You can learn more about the topic clicking here
Your order will be charged to you at the moment you complete the purchase. A moment later you will receive confirmation of payment. You will receive tracking information as soon as we have shipped your package. You can learn more about the topic clicking here
You will receive your order in 15/20 days all over the world. Delivery times are mostly determined by the craftsmanship of the garments, shipping is Express. If you are in a country in the world other than Italy, the shipping costs may change; you will find all the information about your shipment by consulting the tracking you will receive. You can learn more about the topic clicking here
You can request the return of the order only for specific reasons that you find in depth on the relevant page, within 14 days. Custom items are excluded for which you can still correct the size. You can learn more about the topic clicking here
The return request is free. You can return your eligible orders within 14 days if the item is not compliant, if the size is wrong, if you have received a damaged item. Personalized items are excluded, for which you can still request a size correction for free by contacting us in chat or by filling out the form above. Requesting a return is simple and free, once you have sent the form wait for more information from our staff, we will reply as soon as possible. You can learn more about the topic clicking here
Do you want to make a return?
Click the button below and start the procedure to request a return by filling out the request. You will need to select the "Voucher" or "Refund" item.
After submitting the form, wait for our staff to give you more information by email.
You will be able to complete the return procedure only if your order is eligible. The procedure is simple and takes a few minutes: once your return request has been approved, you will receive instructions by email to book your shipment and complete the return yourself. The voucher will allow you to buy what you want in our shop! It will be issued to you as soon as we have received the goods and verified their integrity.
If you encounter any problems, do not hesitate to contact us by filling out the form above.
To learn more about the returns policy, go to the dedicated page clicking here.
